CI – Clarification Case

light111CI-Clarification Case for the Source CI Billing Document


In below highlighted customizing path: define clarification case categories for your application area.

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Clarification case can be create for source document[ CI billing doc] or invoicing documents and etc. In this post we will see the clarification case for the source  doc. So the clarification case category- 01/02 relevant here.

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In below cust path- we define the clarification reason and assign it to the clarification case category.

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Here the clarification reason 01 and 02 assigned to the clarification case category – 01.

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In the cust- Define checks for source document.  Let’s create a check  for the source document category- INVBI. and assign the check sample function module.

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The check can be done on the amount and quantity. In this post, let’s provide some amount field values. Here we can provide 3 set of values, but for testing let’s provide only one. If the source document price lies out side of the range, then a clarification case is created.

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Now in below cust- psoting area: 2672  we can provide below details.

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Let’s look at the below sample function module that is used to check the source document.

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If based on some validation or check, it is required to create a clarification case then set the parameter – E_CREARE_CFC_CASE as X. Then the standard call will create a clarification case .

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We already have some bits with amount less than 1000. Now do the CI Billing.

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Now the sample function module provided in the customizing is called.

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here the source doc price= 11.18 USD so no clarification case is created.

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Now this time we have some BITs with amount= 5000 USD , process with CI Billing( Tx- FKKBIX_S ). This time it set the flag = X as the amount exceeds the range provided in the check.

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Then it shows some error message and if we choose accept document option, then a CI billing document is created with clarification case.

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Details of the Billing Log. 

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The CI billing doc and on header part a button appears to display the clarification case.

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Select the clarification doc to see the details:

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Clarification case document for the source CI Billing doc- Details.

The clarification has some status like – New/In-process, Completed. Here it is set a completed.

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The list/details of clarification case doc can be found in Tx- FKKINV_CFC

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