CRM Event Configuration

light111Event Configuration in Customer Management


In CRM, most of the order processing is carried out using the event concept. The Tx- CRMV_EVENT can be used to register an event and the event in code line can be triggered using the FM – CRM_EVENT_PUBLISH_OW   .

The event registration is very powerful as many things can be controlled like whether is has to handle header or item processing . It could be triggered if any particular attribute is changed/deleted/added. How many times the event has to be triggered like once per transaction, etc.

Execute Tx- CRMV_EVENT 

1

The below screen appears.

2

Can be searched for a particular transaction or object name. 

3

It shows all the events registered as per the search criteria. Select a particular entry to observe  the details.

4

The below event has to be triggered during the SAVE and performs action on the item level and it is called once per transaction.

5

Here new event can also be configured.

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