CRM Provider Contract Distribution

Provider Contract Distributionlight111


Provider Order and Provider Contract first created in CRM system and then it is replicated to ECC( CI- Convergent Invoicing) and CC- Convergent Charging system.

So how the Provider contract distribution  will happen from  CRM to ECC & CC, the configuration is made in CRM system. It may be a contract activation or deactivation and the activation may happen immediately or later (batch processing) , can be done as shown below:

In CRM, goto SPRO and navigate along the path : Define Settings for Document Distribution.

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 1. Define Step Categories.

Different Step categories  can be defined. For immediate provider contract activation, category- P1 is used and if the contract is to be activated in a future date then category- P0 is used and similarly for deactivation and future deactivation P5 and P6 are used respectively.

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Next is to define Step Types.  The step type is associated with the step category.

Step Type-  

PCEA- is used to activate the contract immediately

PCWA- is used for future contract activation

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Next is to define  schema .  Here for the schema PC01 , the step types can be assigned.

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To the schema PC01 – the step PCWA is assigned and also others.

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Final is how the schema would be determined. 

When a provider contract document is created in CRM with an item , so from the transaction type and item category the distribution schema is determined.

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Once the schema is identified from the transaction and item category, from the schema the step types are determined and then the contract distribution is scheduled if it is a future activation(wait for activation) or immediate distribution happens.


 

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